Chatbot Design
A case study of a fitness retail bot which offers customised workouts

The UX Writing Challenge
Look at UX writing through the lens of the user's motivations and emotional state; as well as the intent to manage a potential crisis.

Pushing The Right Buttons
[Real-life case studies] Driving great user experiences with good microcopy

Case Study - The Food App
Delve into how user research plays a key role in designing user-centric features, and defining tone of voice with language design.
