Jilene Jackson

Jilene Jackson

Senior UX/UI Product Designer

"We all deserve intelligent + beautiful

digital experiences that bring utility

to our daily lives."

School Case Study: Masters Degree in UX Design | Thesis Project - American Eagle Outfitters Native App for iOS App Virtual Try-On
How Might We ... improve upon Gen Z brand favorite American Eagle Outfitters in-store and online shopping activities to create a more seamless, fun, and personalized hybrid/omnichannel shopping experience?
Work Case Study: ANN TAYLOR & LOFT Sale Page Redesign
How Might We ... update ANN TAYLOR and LOFT’s main sale page so it’s easier for shoppers to navigate through all of available sale merchandise.
Personal Project Case Study: J.CREW Native App for iOS Scan & Pay Cashierless Checkout
How Might We ... design a J.Crew iOS app that doesn't yet exist in the market and create an innovative mobile checkout experience for shoppers facing the inconvenience of a long in-store checkout wait in a post-pandemic world?
Work Case Study: Ann Taylor & LOFT User Personas and UserTesting.com Research
How Might We ... research user persona types to identify customer wants, needs, and struggles from Ann Taylor & LOFT sites to leverage customer advocates that pinpoint new UX solutions and ensure the future of brand loyalty?
School Case Study: TARGET -Employee Drive Up Native App for Android Checkout/Bag Experience
How Might We ... enhance the ease of fulfilling Drive Up (curbside pick up) orders for Target employees like Target Travis?
School Case Study: TIVVIT App - Social Shopping Native App for iOS Monetizing Shopping Habits
How Might We ... enhance the ease of making style recommendations for Style Earner Elodie, which may result in more earnings?
School Project: Reformation - Hybrid Shopping Checkout/Bag with Inventory Check In-Store Pick Up Experience & Marketing Funnel Lo-Fidelity Design Solutions
How Might We ... innovate and integrate Reformation’s in-store and online shopping activities to create a more personalized and seamless omnichannel customer shopping checkout experience?
School Project: SHOPSTYLE - Heuristic Evaluation for iOS and Usability Study for Web Platform
How Might We ... understand the behaviors and needs of SHOPSTYLE users who seek a smarter way to shop for style online?
School Project: TIVVIT App - FAQ User Manual Gap Analysis & iOS Simulation Testing: Eye Tracking
How Might We ... address a user's frequently asked questions on the most critical or widely gapped parts of TIVVIT's features to SHOP fashion inspiration, SHARE style advice, and EARN from style recommendations?
Work Case Study: CMS PULSE -Emergency Notification Native App for iOS & Web Platform
How Might We ... alert Center for Medicare & Medicaid Services (CMS) employees of an emergency with web or mobile notifications?
Work Case Study: Front-End Coding and Responsive Web Design of the CMS eHCD Microsite
How Might We ... efficiently iterate on a Microsite that smoothly guides Center for Medicare & Medicaid Services (CMS) employees from a Human-Centered Design (HCD) Confluence space to more accessible HCD-related content and resources online?