Kristen Mirenda

Freelance UX Writer & Content Designer

Former Product Manager, 10+ years on world-class product teams from Amazon to Zendesk


In-product content, microcopy, specs and requirements, user research


Certified in UX writing, UX design, Agile/Scrum

Working from San Francisco & elsewhere

Empathy is my superpower

Work
About
Resumé
New feature
Original content & microcopy
Feature refresh
Strategic content overhaul
Optimization
$15 million per year from A/B testing
Onboarding
Setting subscribers up for success
Product documentation
Help content for complex features
Wireframes & emails
Sample UX deliverables