Example of a graphic I made showing two ways to pilot a product or service

Professional Trajectory
How did I grow and develop as a Senior UX Researcher at Agile Six?

Contract Work
Patients over Paperwork (October 2019-May 2020)
Research on opioid lock-in programs contributed to rule change CMS-2020-0072
CMS OIT HCD (May 2020-July 2021)
Contributor on high-visibility initiatives at CMS, including Exit Improvement Program, Open Studio, and Workforce Resilience Upskilling
Led a successful testing and heuristic evaluation series for Experience HCD site at CMS, including training, norming, and interrater reliability calculations
Recognized by our client as an expert in metrics, HCD, upskilling, and qualitative/quantitative methods
Co-created and piloted the first HCD Apprenticeship at CMS, which pairs 2 federal employees with an HCD Expert for 6 weeks for hands-on mentoring

Graphic I made summarizing Deep Work styles to discuss with colleagues
Internal development at Agile Six
Interviewed UX candidates and co-revised interview questions for researchers
Spearheaded internal Inclusion Initiative, including internal survey/debrief, communal channel to share resources, assisting executive core with selecting a consultant, and integrating DEI with Teal
Morale-boosting activities: fall contest (with Hayley Evans, weekly watercooler topic, hot sauce swap, snail mail)
Gear swap: Sixers can trade tech gear to facilitate sharing, reduce waste, and reduce spending
Assisted on several RFIs and RFPs in my knowledge domains
Peer learning and mentoring, including 1:1 career/project advice, lunch and learns (ie Metrics workshop in April 2021 with Hayley Evans), internal book club
Autonomous learning (typically 1 book per month on topics related to human-centered design, behavioral change, work culture, and reducing bias)
Chair of DSC Operations committee, Q1-Q2 2021
Professional development and upskilling
I am mindful to balance my professional development with both a variety of topics (such as Agile, research, and fieldwork) and roles (participant, facilitator, committee member).
