Truckin
Designing a job board for truck drivers
Truckin matches the needs of
transportation companies and truck drivers
This is Peter,
he is a truck driver
and he wants to find a new job
His problems are:
- Job finding takes lots of time
- He has difficulties with getting in to contact with companies
- He doesn’t have enough details about the job before applying
We had
9 interviews
and we identified
4 driver personas
to find out more about the drivers'
real problems
Problem:
Drivers have difficulties getting in contact with companies
Solution:
In the app, they can chat directly
with transportation companies
Problem:
Job search takes a long time
Solution:
In Truckin, drivers get personalized job offers
based on their preferences and experiences
Problem:
Drivers don't have enough information about the job before applying
Usability issue:
During our usability tests, drivers were confused about icons & copywriting
