Sonya Lewis

UX Researcher

Inclusive research and co-design is my mission.

My passion is making inclusive research the norm so that no user feels invisible, unheard or unseen. I give a voice to users by meeting them where they work, live and play. And, I include users throughout the design process.

About
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Over the past 15 years, I've improved the lives of people and pets through research with:

  • Congress and taxpayers

  • Pet adopters and shelter workers

  • UX mentors and mentees

  • Patients and laboratory staff

  • Healthcare providers and allied professionals

  • Employees and employers

  • US-based and global/remote teams

Trusted by these organizations, and more:

Image Description: Logos of ADPList, Quest Diagnostics, BlueCross BlueShield, United Healthcare, CDC (Centers for Disease Control and Prevention), Oak Ridge Institute for Science and Education, SMU (Southern Methodist University), University of Alabama, Knowbility, Alliance Data, Cigna and Good Samaritan Clinic.

What It's Like to Work with Me

  • “Sonya was truly instrumental in our research and testing phase. She has a passion for accessibility, and she helped us to revise our calls to action after user testing to make our app more user-friendly.”

    -Rebecca McManamy, UX Designer
    Teammate and Former Student in the UX Design Certificate Program at SMU
    Current: Student in the Masters of Interactive Technology, Game and Interactive Media Design Program at SMU

  • "Sonya has been a tremendous help in providing guidance and resources for the advancement of my career. She truly empathizes with people and advocates for users as a UX Researcher."

    - Venessa Onwuchekwa, UX Researcher at PayPal
    Former Student in the UX Design Certificate Program at SMU

  • "Sonya is a great teammate: Very welcoming, cooperative and easy to work with. She is a great listener and she is really great at integrating everyone's feedback into an actionable plan."

    -Rachel Wu, UX/UI Designer at Daydream Lab
    Researcher at ADPList.org

COMING SOON
Case Study is being written
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