Image Description: Logos of ADPList, Quest Diagnostics, BlueCross BlueShield, United Healthcare, CDC (Centers for Disease Control and Prevention), Oak Ridge Institute for Science and Education, SMU (Southern Methodist University), University of Alabama, Knowbility, Alliance Data, Cigna and Good Samaritan Clinic.
Inclusive research and co-design is my mission.
My passion is making inclusive research the norm so that no user feels invisible, unheard or unseen. I give a voice to users by meeting them where they work, live and play. And, I include users throughout the design process.
Over the past 15 years, I've improved the lives of people and pets through research with:
Congress and taxpayers
Pet adopters and shelter workers
UX mentors and mentees
Patients and laboratory staff
Healthcare providers and allied professionals
Employees and employers
US-based and global/remote teams
Trusted by these organizations, and more:
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